Shipping policy
Delivery: We deliver strictly within Georgia. Timeframe: 5–14 business days (due to our startup testing phase). Fees: Calculated at checkout.
Important: How to inspect your package with the courier
To ensure your protection, please follow these steps upon delivery:
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Inspect before signing: Before the courier leaves, check the outer packaging for any signs of damage (tears, wetness, or crushing).
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Open and Verify: If the packaging looks suspicious, ask the courier to wait while you open it to ensure the book/product inside is undamaged.
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Report immediately: If the item is defective or wrong, do not accept the package. Ask the courier to note the damage, or contact us immediately at kalme.site@gmail.com while the courier is still present.
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Note: Claims for damaged items made after the courier has left will be much harder to verify, so please inspect your order on the spot.
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